ck44 Terms and Conditions

1 General Provisions

These terms and conditions apply to all services, games, betting features, and other activities on the ck44 platform. By using the ck44 website or mobile application, you are considered to have voluntarily accepted these terms.

ck44 reserves the right to partially or fully modify these terms at any time. Updated terms will be considered effective from the moment they are published on the website. Users are advised to visit this page regularly to stay informed about the latest terms.

These terms must be read alongside ck44's Privacy Policy and Responsible Gaming guidelines. Together, these three documents form the complete legal framework for ck44 services.

2 Account Registration

A personal account must be created to use ck44's services. All information provided during registration must be accurate, complete, and up to date. An account created with false or misleading information may be cancelled at any time.

2.1 One Account Policy

Each user may operate only one account. If the same person opens multiple accounts, all accounts will be closed and the balances may be forfeited. This policy also applies to multiple accounts operated from the same household.

2.2 Login Credential Security

Your username and password are strictly personal and confidential. Sharing your account credentials with anyone else is strictly prohibited. Full responsibility for any unauthorised use of the account lies with the user. If you notice any suspicious activity, contact the ck44 support team immediately.

2.3 Identity Verification

ck44 may at any time request a copy of a government-issued ID, national identity card, or passport for identity verification. ck44 reserves the right to hold withdrawals until the verification process is complete. This process is carried out solely to ensure the user's security.

3 Age and Eligibility

All ck44 services are available only to individuals aged 21 or above. Account registration and participation in games by minors is strictly prohibited. If any user is found to be under 21, their account will be closed immediately and any transactions will be cancelled.

This platform is intended only for individuals who are permitted by the laws of their location to participate in online gaming and betting. Users are responsible for ensuring they are using this service in compliance with the local laws of their country or region.

4 Deposits and Withdrawals

All financial transactions at ck44 are processed through bKash, Nagad, and Rocket mobile banking. These methods are secure, fast, and widely available in Bangladesh.

4.1 Deposit Rules

• The minimum deposit amount is ৳300 (per method).
• Deposits are generally credited to the account instantly.
• The correct mobile number and transaction reference must be provided at the time of deposit.
• ck44 is not responsible for deposits made with incorrect information.
• Suspicious deposits will be credited subject to verification.

4.2 Withdrawal Rules

• The minimum withdrawal amount is ৳800.
• Withdrawals generally take between 15 minutes and 2 hours to complete.
• Withdrawal requests can only be made to the mobile number registered on the account.
• Large withdrawals may be held until identity verification is complete.
• Withdrawals cannot be made until the wagering requirements on a bonus have been met.

5 Bonuses and Promotional Offers

ck44 offers various types of bonuses. Each bonus is issued under specific conditions, and bonus funds can only be withdrawn after those conditions have been fulfilled.

5.1 Welcome Bonus

New members receive a 100% bonus on their first deposit, up to ৳10,000. For example — if someone deposits ৳1,000, they will receive an additional ৳1,000 as a bonus, making their total balance ৳2,000. The wagering requirement for this bonus is 20 times the bonus amount — meaning ৳1,000 × 20 = ৳20,000 must be wagered before a withdrawal can be made.

5.2 General Bonus Terms

• Bonuses must be activated within a specified time after making a deposit.
• Once a bonus is accepted, the original deposit also cannot be withdrawn until the wagering requirements are met.
• Bonus funds cannot be transferred to another account.
• ck44 reserves the right to change the terms of the bonus programme.
• Another bonus cannot be activated while one is already in progress, unless specifically permitted.

6 Gaming Rules

Certain general rules must be followed when participating in slots, live casino, sports betting, and other games at ck44.

6.1 Sports Betting

The displayed odds are final for bets on cricket, football, and other sports. If any event is cancelled, the bet will be considered void and the staked amount will be refunded. Bets cannot be changed after a match has started.

6.2 Live Casino and Slots

The outcome of all games is determined through a Random Number Generator (RNG) or a live dealer. ck44 ensures that all games are conducted fairly and transparently. If a technical error affects the result of a game, that round will be cancelled.

6.3 Errors and Technical Issues

If any incorrect amount is credited or deducted due to a software or hardware error, ck44 reserves the right to correct it. If you are affected by a technical issue, please contact customer support.

7 Prohibited Activities

The following activities are strictly prohibited on the ck44 platform. The account of anyone who violates these rules will be permanently closed.

1. Using any software, bots, scripts, or automation tools to play games.
2. Attempting to gain unauthorised access to another user's account.
3. Launching cyber attacks, hacking, or introducing malware into the system.
4. Using the platform for money laundering or other illegal financial activities.
5. Opening multiple accounts with the intention of abusing bonus offers.
6. Finding and exploiting any vulnerability in the ck44 system or games.
7. Colluding with other users to influence the outcome of a game.
8. Operating an account using a fraudulent identity.

8 Account Suspension and Termination

ck44 may suspend or permanently close any account in the following circumstances:

• If a breach of the terms and conditions is proven.
• If a false identity or forged documents are used.
• If there has been no activity on the account for an extended period.
• If the user requests account closure themselves.
• If it is necessary to temporarily suspend transactions for the purposes of an investigation.

8.1 Voluntary Account Closure

Any user who wishes to close their account may contact the customer support team. It is advisable to withdraw any valid balance before closing the account. In addition to closing the account, users may also take a temporary break in accordance with the Responsible Gaming guidelines.

9 Limitation of Liability

ck44 platform services are provided on an "as is" basis. ck44 is not directly liable for the following:

• If a game session is interrupted due to loss of internet connection or a technical error.
• If loss occurs due to an issue with the user's own device or network.
• If a problem arises due to a delay or error on the part of a third-party payment provider.
• If services are disrupted due to unforeseen circumstances or a force majeure event.

However, ck44 always strives to ensure the best service and works to resolve any technical issues promptly.

10 Privacy and Data Protection

ck44 treats the protection of users' personal information as its highest priority. Information collected at the time of registration is used solely for operating the service, verifying identity, and ensuring security.

To learn more about how your personal information is collected, stored, and used, please read our Privacy Policy. Information is not shared with third parties, except where required by law.

11 Dispute Resolution

If a dispute arises, please contact the ck44 customer support team first. The support team is available 24/7 via live chat and email in both Bengali and English.

11.1 Complaints Process

1. First, report the issue through live chat.
2. If it is not resolved, send a detailed description by email.
3. Attach relevant screenshots or information along with the complaint.
4. ck44 will provide a resolution within a reasonable time after receiving the complaint.

11.2 Final Decision

In the event of any dispute, the decision of ck44's management authority will be considered final. For answers to common questions, visit our Frequently Asked Questions — many common issues are addressed there.

12 Changes to Terms

ck44 may amend these terms and conditions at any time if it sees fit. A notice will be published on the website before changes take effect. If a user does not agree with the updated terms, they are advised to stop using the service.

To learn more about ck44, how it operates, and its values, you may read the About Us page. ck44's goal is always to operate transparently and responsibly.